Hospitality

Your staff speak Spanish, Tagalog, Polish, Romanian. Your dashboard speaks insight.

Movable Voice interviews your frontline staff by phone — in their language — and delivers structured English output to your management team within minutes. Not just easier communication. Reliable, structured data across a multilingual workforce.

Hotel hospitality staff

Hear it in action

Housekeeping shift closeout — German to English
0:000:30

Audio recording coming soon

A housekeeper reports a leaking washbasin in Room 312 and a failing vacuum on Floor 3 — in German.

Structured English output

Issue 1Leaking washbasin — Room 312
PriorityMaintenance required
Issue 2Vacuum failing — Floor 3
PriorityEquipment replacement
Source languageGerman 🇩🇪

The problems we solve

WhatsApp as the de facto ops system — unstructured, unsearchable, no audit trail

Night shift as a black box — no reliable reporting

Language barriers causing information loss between frontline and management

Portfolio-level visibility always a day behind due to GM filtering

Speak to your team in their language

Calls are conducted in the worker's preferred language. Output is delivered to management in English — or any language you choose. No information lost in translation.

Worker speaks Spanish → Management sees English

Supported Languages

🇺🇸
🇲🇽
🇧🇷
🇫🇷
🇩🇪
🇮🇹
🇵🇱
🇷🇴
🇨🇳
🇭🇰
🇵🇭
🇮🇳
🇸🇦
🇺🇸English🇲🇽Spanish🇧🇷Portuguese🇫🇷French🇩🇪German🇮🇹Italian🇵🇱Polish🇷🇴Romanian🇨🇳Mandarin🇭🇰Cantonese🇵🇭Tagalog🇮🇳Hindi🇸🇦Arabic

Example Calls

Movable calls in every language, at every shift change

Active Call

Connected

Rec

0:00

Movable

Movable

Worker

Worker

Live Transcript

What management sees

Live0:00

What management sees

Property

Maintenance

Staffing

VIP

Duration 0:00
Top0
Item0
Urg0
No urgent exceptions yet

Action Items

Waiting for call data…

Event Stream

No events yet

Use cases

Beyond shift handover

Shift handover

Capture what happened on shift, what's outstanding, and what the next team needs to know.

Maintenance close-out

Work completed, parts used, follow-ups needed — logged at the point of completion.

Incident capture

Guest complaints, safety issues, and exceptions documented immediately.

Compliance checklist

Fire safety, pool checks, food safety — verbal confirmation with audit trail.

Daily property pulse

Quick check-in with on-site staff capturing overall status and any emerging issues.

Portfolio overview

Aggregated view across all properties. Spot patterns before they become problems.

How it works

From shift end to structured data

01

Shift patterns synced

Property schedules imported. Calls timed for shift changeover windows.

02

Staff called in their language

2-minute call at shift end. AI conducts conversation in worker's preferred language.

03

Output in management language

Structured data delivered in English (or any language). Nothing lost in translation.

04

Portfolio dashboard

Real-time view across all properties. Incidents, maintenance, guest issues — all searchable.

Data delivered viaLive dashboardEmail summaryCSV, API, or webhooks

What changes

Direct frontline feedback

Information from the rank-and-file without dilution through the GM layer.

Night shift visibility

Know what happened overnight before you arrive in the morning.

Portfolio-level view

Aggregated insights across all properties. Spot patterns early.

Audit-ready records

Every shift produces a structured record. Compliance built in.

I need direct feedback from the rank-and-file to avoid information dilution. By the time an incident reaches me through the GM layer, it has been filtered twice.

Managing Director, Multi-Property Hospitality Group

Start with a single property or shift type