Home Installation

You have 100 crews in the field. You reached 60 of them today.

Movable Voice runs the 7:15 AM readiness check that prevents wasted truck rolls, then calls every crew lead at close-out to capture what happened on site and flag deviations before they become callbacks or compliance gaps.

Field technician at work
“At 7:15 AM, Movable calls each crew to confirm scaffolding is up, parts are on the van, and the customer is home. Blockers surface before the first truck rolls.”
Calling Crew 7...7:15 AM readiness check
Readiness check
Scaffolding up
Parts on van
Customer home
!
Site 12: No scaffoldingRerouting crew to Site 14 before 8:30 AM

How it works

From 7:15 AM readiness checks to same-day structured records

01

Jobs loaded before first dispatch

Daily schedule synced. Movable lines up automated readiness checks before crews commit the morning.

02

7:15 AM readiness call runs

Crew lead confirms scaffolding, parts on the van, site access, and customer readiness in under two minutes.

03

Blockers reroute the day early

If a site is not ready, dispatch reassigns before the 8:30 AM arrival window and avoids a dead truck roll.

04

Close-out call finishes the record

At job completion, Movable captures deviations, follow-up actions, and structured records for operations and QA.

Data delivered viaLive dashboardEmail summaryCSV, API, or webhooks

The problems we solve

Wasted truck rolls that nobody flagged in advance

Incomplete close-outs producing compliance gaps

Coordinators spending their day dialing crews and getting voicemail

App adoption failure with subcontracted field crews

Use cases

Morning readiness and close-out capture across your field workforce

Morning readiness

Confirm site access, parts, and customer before dispatch.

Heat pump close-out

Operational status, commissioning notes, spec deviations.

Solar install

Panel placement, inverter status, grid connection.

Insulation retrofit

Coverage confirmation, access issues, follow-ups.

HVAC service

System checks, parts replaced, maintenance notes.

Plumbing

Work completed, pressure tests, follow-up flags.

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Why voice works for field crews

Apps fail with subcontracted field crews. No obligation to install, crews work in crawlspaces and attics, gloves, devices not always available. Phone call adoption is near 100% because everyone answers a call.

Subcontracted crews have no obligation to install your app

Crews work in crawlspaces, attics, and tight spaces — no hands free for screens

Gloves, dirt, and outdoor conditions make touchscreens impractical

Personal devices may not have space or battery for another app

Phone call adoption is near 100% — everyone answers a call

The same morning, with and without an early warning call

Before — no early warning

The issue surfaces after the crew has already burned the morning drive and first arrival slot.

7:00

Crews dispatched

Teams roll out across the region assuming every site is ready to start.

9:15

Crew arrives, no scaffolding

The first viable install cannot start because access prerequisites were never confirmed.

9:20

Dispatcher pulled into fire drill

Crew calls in from site and scheduling starts to unravel in real time.

10:00

Crew redeployed, half the morning gone

One customer waits, one truck roll is wasted, and the day begins behind target.

3 hours lost. One wasted truck roll. Day starts behind target.

Movable

After — Movable readiness check

The same blocker gets surfaced before wheels are committed, so dispatch protects productive hours.

7:15

Movable calls crew

Confirms scaffolding, parts, access, and customer readiness before dispatch.

7:16

Crew reports scaffolding not up

The Whitfield job is flagged immediately as not viable for the morning slot.

7:20

Dispatcher reassigns crew

The blocked job is rescheduled and the crew is pointed to a site that can actually start.

8:30

Crew arrives at a viable job

Zero wasted hours, no surprise failure at the doorstep, and the customer gets reset early.

Zero wasted hours. Crew productive by 8:30 AM.

Example Calls

Movable calls from first light to job close

Active Call

Connected

Rec

0:00

Movable

Movable

Worker

Worker

Live Transcript

What dispatch sees

Live0:00

What dispatch sees

Job

Scaffolding

Customer

Parts

Duration 0:00
Top0
Item0
Urg0
No urgent exceptions yet

Action Items

Waiting for call data…

Event Stream

No events yet

What changes

100% crew contact rate

Stop chasing voicemail. Every crew reached, every job closed out properly.

Fewer wasted truck rolls

Issues flagged same-day. Return visits scheduled before the customer calls.

Compliance gaps closed

Every call documented. Supports PAS 2035, TrustMark, and MCS workflows with structured voice records for ops and QA.

Coordinator capacity freed

Coordinators managing exceptions, not chasing updates.

We have coordinators spending their whole day just trying to reach crews to find out if jobs completed. If there was a system that just called them automatically and gave us back something we could act on, that would change how we run the operation.

Head of Field Operations, Home Installation Prime Contractor

Start with morning readiness checks and close-out calls on a single trade